The following statement discloses the privacy policy for Wakefield Gardens llc dba SmartSuites (WGSS). This statement details consumer privacy practices for the smartsuites.us website (Site) and SmartSuites, Raleigh, North Carolina housing. We do update our policy from time to time without notice so please check back periodically. All updates will be published at the Site. This Statement of Privacy applies to the Site and governs data collection and usage. By using the Site, you consent to the data practices described in this statement.
Personal information
WGSS understands your desire to protect personal information. We intend to inform you how your personal information will be gathered, tracked or used, and to give you choices. If choices are not offered on web pages where your personal information is obtained, please select one of the communication channels at the bottom of this statement to indicate your communication preferences.
General Information we gather and track
We request personal information when you create a SmartSuites Pre Application or SmartSuites Application or engage in certain other activities on our website. For example, If you submit an order on-line with us, we will ask you for information necessary to complete the transaction such as your name, address, and credit card number. If you request technical support online, we will ask you for information necessary to complete the transaction such as your name address and information about your computer hardware, software and the nature of the problem you are experiencing. You make the decision whether to proceed with any activity that requests personal information. If you do not wish to provide the requested information, however, you may not be able to complete an application transaction.
How we use the General Information we gather and track - We use personally identifiable information in the following ways:
To provide you with application related accommodation, our policies and rules.
To assist us in creating services that is relevant to you;
To provide you with updated rent and fees;
To assist us in creating better services to meet your needs;
To allow you to manage completion of our forms, payments, and notices, access to building and your suite.
With whom we may share your information
WGSS collects and uses your personal information to operate the Site and deliver the services you have requested. WGSS also uses your personally identifiable information to inform you of policies, rates and of available services.
Public Area Security Camera Coverage
WGSS maintains both interior and exterior grounds video surveillance which is recorded and date/time stamped.
Other
WGSS does not sell, rent or lease its tenant lists to third parties. WGSS may, from time to time, contact you on behalf of external parties. WGSS retains the services of outside contractors to provide services for us. We require that these contractors to keep the personal information of tenants secure and confidential. We also require that these contractors use personal information only on behalf of WGSS. WGSS will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on WGSS; (b) protect and defend the rights or property of WGSS; and, (c) act under exigent circumstances to protect the personal safety of users of WGSS, or the public.
Opt out of providing certain information
WGSS limits the ways for you to opt out of receiving additional information from us or having us provide your personal information to our partners. We may offer you these choices at the time you give us your information. If you are on a the SmartSuites web page that requires personal information but does not offer communication choices, or would like to change your preferences for information that you have previously provided, please use the contact option at the bottom of this statement. You are advised that important resident information may be made available containing policy, rules, security, safety and other via text, email, mail and delivery at your door.
Security
We have taken security measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction. Credit card actual payment information is transmitted using secure socket layer (SSL) encryption.
Updating Your Information
We make a sincere effort to respond to your requests to update or correct your personal information. If you believe that PDF Complete does not have your current personal information, you can update it by using one of the communication channels at the bottom of this statement.
Use of Cookies
WGSS does not collect data through the use of "cookies".
Customer Support and Discussion Information
Please remember that information you submit in a for purposes of tenant related housing or application of same. Discussion in a group or forum will be deemed public information and is not confidential. There is a risk in such communication venues that information can be collected and used by others.
Privacy Contact Information and contact assistance
If you have any questions, comments, or would like to change your communication preferences, please contact us at our administrative contact office or via email to: info@smartsuites.us